Overview
Timely payment processing relies on accurate time submission and facility approval. This article provides guidance on how to ensure your invoice is processed and what to expect during the payment process.

Steps to Ensure Your Invoice is Processed

1. Submit Your Time for Approval

• After completing your shift, submit your time through the Quinable app.
• Make sure your time entry is accurate and includes all required details.

2. Facility Approval

• The facility must approve your submitted time before Quinable can process your payment.
• Approval times vary by facility. If your time is still pending, reach out to the facility to confirm approval status.

3. Daily Payment Processing

• Once the facility approves your time, Quinable processes payments daily.
• Payments typically take 1-3 business days to appear in your account, depending on your bank’s processing times.

Common Questions

What If My Time Isn’t Approved by the Facility?

• Payment cannot be processed until the facility approves your time. If approval is delayed, contact the facility’s scheduler or administrator to resolve the issue.

Can Quinable Expedite My Payment?

• Quinable processes payments daily for all approved invoices. However, bank processing times are outside of Quinable’s control.

How Can I Check My Payment Status?

• Navigate to the Payment History section in the Quinable app to view the status of your invoices and payments.

Tips to Avoid Delays

• Submit Time Promptly: Always submit your time at the end of your shift to avoid approval delays.
• Double-Check Your Entries: Ensure your time entries are accurate before submitting them for facility approval.
• Verify Facility Approval: Follow up with the facility if your time hasn’t been approved within the expected timeframe.

Important Reminder

Quinable facilitates the payment process but does not control facility approval timelines or bank processing times. Ensuring your time is submitted and approved promptly is the best way to ensure timely payment.

Need Help?

If you have additional questions about payment processing or need assistance with your time submissions, contact Quinable Support. We’re here to help!