Why Can’t I See Shifts?
Overview
If you’re unable to see available shifts in the Quinable app, it could be due to various reasons such as missing credentials, outdated app versions, or connectivity issues. This article outlines common causes and steps to resolve the issue so you can get back to bidding on shifts.
Common Reasons and How to Resolve
1. Missing Credentialing Documents or License Upload
- To view and bid on shifts, your profile must meet all credentialing requirements.
- Ensure the following are uploaded and up-to-date in the Quinable app:
- Your active license(s).
- Required certifications or other documents.
- Missing or expired credentials can prevent shifts from appearing.
- How to Fix:
- Go to the Profile or Credentials section of the app.
- Review your uploaded documents and check for missing or expired items.
- Upload any necessary files and allow time for verification.
2. Outdated App Version
- Using an older version of the Quinable app may result in missing features, including available shifts.
- How to Fix:
- Visit your app store and download the latest version of Quinable.
- Restart the app after updating to ensure the changes take effect.
3. Connectivity Issues
- A weak Wi-Fi connection or poor cellular signal can prevent the app from loading shifts correctly.
- How to Fix:
- Check your internet connection and ensure you have a strong signal.
- Switch to a different Wi-Fi network or use cellular data if needed.
- Restart the app after resolving connectivity issues.
4. Shift Availability Based on Your Profile
- Shifts may not appear if there are no available jobs matching your preferences, location, or qualifications.
- How to Fix:
- Expand your search criteria, including location and job type, to see more opportunities.
- Double-check that your profile is complete and accurate.
Additional Tips
- Enable Notifications:
- Turn on push notifications in the Quinable app to get alerts when new shifts are posted.
- Contact Support for Assistance:
- If you’ve verified your credentials, updated the app, and checked your connection but still can’t see shifts, reach out to Quinable Support for further assistance.
Need Help?
If you’re still experiencing issues, let us know! Quinable Support is here to help resolve any problems and ensure you have access to shifts that match your qualifications.
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